If there's a software version, click on it and download it. You Mazda should be connected to wifi to get access to the internet for this. Following these steps will result in a successful Mazda Cx 5 infotainment upgrade. If the software updates do not solve it, it may be due to cold weather. How to reset the Mazda Connect infotainment system if you have issues such as the screen going blank or freezing, connecting to Apple CarPlay, or not displaying anything. I had problems with my How to solve the Mazda CX-5 infotainment issues Reset the infotainment screen. You can reset the infotainment by yourself, and you won't need to visit a mechanic. Press Turn off the display. Though this is not a solution to the infotainment malfunctioning, it is a helpful trick that will 1. Bugs In Mazda Connect Software If your Mazda screen has suddenly turned black, you should know that it is a result of bugs in the Mazda Connect Software . Most of the time, it is the bugs that cause the issue you face with your Mazda screen. I have tested many options which showed online. I believe this is Mazda car system problem. I found only released battery for a while. Screen came back, I reset to original manufacture state. After drive a while, it turned black again. I tested cell phone, radio. This problem is not from usb cable, or cell phone, or radio, or mute button. taHcILM.

mazda cx 5 screen not working